Outsourced IT Support Services

Over the past two decades we have distilled our expertise across 100’s of clients
into a support process, we call this the Ziptech SuccessPath

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The Ziptech Technology SuccessPath

When technology runs smoothly, your team stays productive and you can focus on growing your business. But IT issues can disrupt everything, wasting time and causing frustration.

With the right support, you won’t have to worry about downtime or disruptions—just seamless technology that works for you. Imagine problems solved before you even notice them, so your IT helps you move forward, not hold you back.

Why settle for firefighting when your IT can simply work and make life easier every day?

“Everyone at Ziptech speaks in a language we can understand. We explained what we wanted to do and their portrayal of the next step for us was far better than anyone else’s. It was very simplistic and down to earth and provided a lot of clarity about the process and what the benefits would be.”

Greg Bettis, Hunters

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Getting to know you

  • Aligning technology with your business goals to drive growth.
  • Tailored IT solutions for secure, reliable systems.
  • Simplifying tech management for easier, more efficient operations.
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Guidance and Advice

  • We go beyond fixes, guiding better business decisions.
  • Your BTC helps choose the right tech for growth.
  • Supporting you to align IT with your goals.
  • Making your business efficient, secure, and competitive.
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Supporting your team

  • Experienced engineers across diverse industries.
  • Building trust through open communication.
  • Tailoring solutions to your unique needs.
  • Delivering real value to your business.
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Continuous improvement

  • 90-day process ensures measurable IT improvements.
  • Manageable cycles enhance focus and efficiency.
  • Regular updates keep you informed.
  • Aligns optimisations with your goals.
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Why Clients Trust the Ziptech Support Process

“We chose Ziptech because everyone else spoke to us about how they fix problems. Ziptech told us how they prevented problems in the first place."

Yan Simpson
IT Manager, Just Ask Partners

“We charge clients based on the time we spend working for them. Since switching to Ziptech, we have reduced downtime on our timesheets by 85%."

Ercan Demiralay
Partner, Wellers Accountants

“Everyone at Ziptech speaks in a language we can understand. We explained what we wanted to do and their portrayal of the next step for us was far better than anyone else’s. It was very simplistic and down to earth and provided a lot of clarity about the process and what the benefits would be."

Greg Bettis
Business Consultant, Hunters

“Pre-Ziptech, staff often couldn’t log on and connectivity would frequently drop during the day. We were always calling our previous supplier’s support desk. Ziptech came in and gave us a full health check. They found fundamental weaknesses in the infrastructure which needed to be addressed at source. We now maintain a healthy infrastructure and productivity has improved, without a doubt."

Philip Dainton
Financial Director, Medex Scientific

Useful Resources

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Blog

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eBooks & Guides

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Webinars

Contact Us

Please complete the following form if you would like to send us a message and we’ll get back to you as soon as possible. This form is for general enquiries only. Ziptech clients should register their support requests by phoning our Service Desk on 0203 981 0850 or via the Support Page.

Call our friendly Business Computing Experts on 0203 981 0850 to arrange a free audit or discuss your project needs.