About Us

At Ziptech Services, we’re here to make technology work for you. IT should empower your business, not hold it back.

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Discover the Leadership Team Dedicated to Your Business Success

Jim Simpson

Jim Simpson

Founder and CEO
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Perry Bowles

Technical Director
<strong>Radwan Khader</strong><br /> <i>Operations Director</i>

Radwan Khader

Operations Director
Amit Parbat

Amit Parbat

Managing Director
Edwin Alfred

Edwin Alfred

Chief Commercial Officer

Why we understand what you need

Extensive Leadership Experience:

  • Over 150 years of combined expertise in IT and business sectors.
  • Technical innovation, strategic operations and customer-focused service delivery.

Diverse Professional Backgrounds:

  • Early careers in programming and technical architecture.
  • Executive leadership in global IT companies across the Middle East, Europe and Australia.
  • Experience with businesses of all sizes and in various markets.

Proven Track Record:

  • Founding and scaling IT companies.
  • Directing large engineering teams.
  • Leading multinational operations with a focus on automation and business intelligence.

Tailored SMB Solutions:

  • Expertise in delivering enterprise-grade services adapted for SMBs.
  • Development of innovative, scalable IT solutions.
  • Precision onboarding processes for SMB clients.

Strategic Growth Focus:

  • Creation of strategies that drive business growth.
  • Maximisation of ROI on IT investments for SMBs.

Customer-Centric Approach:

  • Passion for empowering SMBs by simplifying IT complexities.
  • Delivering transformative technologies to enable growth and efficiency.
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How Our Helpdesk Helps You

Our engineers bring years of experience working closely with clients across various industries. Over time, they have developed a deep understanding of how to build strong and lasting relationships, ensuring open communication and trust.

They take the time to truly understand each client's unique business needs, challenges and goals, allowing them to provide tailored solutions that add real value.

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Why Choose Ziptech as Your IT Partner

  • Comprehensive Managed IT Services
  • Microsoft Service Provider
  • Experienced Leadership
  • Cybersecurity Expertise
  • Proactive IT Support
  • Business Process Automation
  • Client-Centric Approach
  • Virtual CTO Services
  • Educational Masterclasses
  • Proven Track Record
  • Tailored Solutions
  • Certified Professionals
  • Focus on Compliance
  • Process Improvement
  • Strategic Partnerships
  • Proactive Network Management
  • Cost Control
  • Innovation-Driven
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Why Our Helpdesk Defines Us

“I got to a stage where I had nothing outstanding to do which has never happened to me in my career and at that moment in time I was actually prompted to write an email to Ziptech to say ‘wow, I’m going home on time, everything is done, I can’t believe how grateful I am to you guys at this moment to have bought me some time back with my family and to have balanced my life."

Yan Simpson
IT Manager, Just Ask Partners

“We can sleep at night knowing we are cyber secure and compliant with GDPR."

Rashid Chinchanwala
Finance Director, Media Powerhouse

“Everyone at Ziptech speaks in a language we can understand. We explained what we wanted to do and their portrayal of the next step for us was far better than anyone else’s. It was very simplistic and down to earth and provided a lot of clarity about the process and what the benefits would be."

Greg Bettis
Business Consultant, Hunters

“As soon as we made Ziptech’s changes, staff noticed the increased speed of the system at once. The response time to tickets went from hours to minutes. The engineers were friendly and supportive. Most of all, Ziptech understands Azure; they know how to implement it well and they understand the problems we report. What were we doing before? How did we cope?"

Ercan Demiralay
Partner, Wellers Accountants

Useful Resources

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Blog

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eBooks & Guides

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Webinars

Contact Us

Please complete the following form if you would like to send us a message and we’ll get back to you as soon as possible. This form is for general enquiries only. Ziptech clients should register their support requests by phoning our Service Desk on 0203 981 0850 or via the Support Page.

Call our friendly Business Computing Experts on 0203 981 0850 to arrange a free audit or discuss your project needs.