Why This Course?
AI is here to stay – are your teams ready?
Whether you're writing reports, responding to emails or analysing data, generative AI can save hours a week. But using it effectively – and safely – requires the right training.
The AI Essentials Training course is designed for professionals who want to:
No technical background required. Just curiosity, commitment and a willingness to learn.
Video created using an AI avatar of Joao, our AI Consultant
What You'll Learn
By the end of this course, you'll be able to:
Who Is This For?
This course is ideal for knowledge workers in:
No prior AI experience needed. Just access to ChatGPT (Plus, Teams or Enterprise)
Course Format
Bespoke, Live and Designed for Professionals
4 Weeks | Minimum 8 CPD Hours
Includes:
Inside the Course: Weekly Breakdown
Week 1 – AI Landscape, Safety, Customisation & TIPTOE Prompt Structure
- Understand the AI landscape and how it impacts your business
- Learn AI safety principles and the TIPTOE framework for structured prompting
- Customise ChatGPT to get to know you better — tailoring its responses to your style and preferences
Week 2 – ChatGPT Features Deep Dive
- Explore advanced ChatGPT features: Models, Deep Research, Canvas, and Sora
- Practical exercises to apply these tools in real-world business scenarios
- Stay up to date with new ChatGPT capabilities as they’re released
Week 3 – ChatGPT Projects & Collaboration
- Learn how to create and manage ChatGPT Projects for team collaboration
- Build consistency across departments and tasks
- Practical examples on how Projects improve productivity and alignment
Week 4 – Bespoke GPTs & Final Project Support
- Learn how to design and deploy custom GPTs tailored to your business goals
- Understand how bespoke GPTs enhance automation and client interaction
- Receive guidance on your final project
Every Friday – AI Lunch & Learn (12:00pm)
- Open Q&A session to discuss weekly topics and practical challenges
- Peer-to-peer learning with participants from other organisations
- Live demos and examples on how to use ChatGPT more effectively in your role
Final Project: Real Impact, Real Skills
In your final assignment, you’ll create a Custom GPT that:
Examples from past participants:
What You’ll Receive
AI Essentials Training Certificate (Ziptech)
Minimum 8 CPD Hours – Accredited Certificate
Your Own Custom GPT – built and tested
Ongoing support from your course tutor
Supplementary learning materials
Why Ziptech?
We’ve helped hundreds of UK SMBs embrace AI safely and productively.
From IT support to automation strategy, we’re the partner that helps you turn AI from hype into real business results.
“What I learnt at the Directors Briefing has literally already saved us 100’s of man hours internally"
Lyndsay Gallagher, CEO, Gallagher Construction
Ready to Get Started?
Or contact: [email protected]
Hear from our clients
“We've been using Ziptech for many years. Previous IT firms were really hard work but Ziptech have always been responsive and supportive."
Chris Sale
CEO, Prism Executive Recruitment
“Maintaining internal servers was expensive and risky. Cloud solutions are more stable and secure. We feel safe knowing that Ziptech manages the background processes, ensuring we stay secure and preventing problems before they arise."
Jay Soneji
Finance Director, The Brahm Property Group
“I don’t see Ziptech as a supplier of ours anymore, I see them as a business partner first of all. We have a dedicated technician who knows my business very well, he’s almost part of the team."
Yan Simpson
IT Manager, Just Ask Partners
“With Ziptech, we know we are in safe hands and our overall experience with IT is much improved – no one complains about IT any more. I am also reassured by the amount of qualified engineers and the range of skills we have on hand should we have an emergency or another project to address."
Rashid Chinchanwala
Finance Director, Media Powerhouse
“Ziptech have always gone out of their way to invest time in what would work for us, they never try to push anything that wouldn’t actually be useful to us. All the staff that work there are always very friendly, very helpful and you can talk to real people very quickly to get issues resolved."
Laura Jellicoe
Practice Manager, Bickerdike Allen Partners
"Everyone at Ziptech speaks in a language we can understand. We explained what we wanted to do and their portrayal of the next step for us was far better than anyone else’s. It was very simplistic and down to earth and provided a lot of clarity about the process and what the benefits would be."
Greg Bettis
Business Consultant, Hunters
"We charge clients based on the time we spend working for them. Since switching to Ziptech, we have reduced downtime on our timesheets by 85%."
Ercan Demiralay
Partner, Wellers Accountants
"With staff in all corners of the developing world, accessibility and reliability are key items on my agenda and I was pleased that Ziptech also focused heavily on those areas. With their advice, we were able to build a very realistic and practical improvement plan for the first year."
Steve Monger
Finance Director, IMC Worldwide
Contact Us
Please complete the following form if you would like to send us a message and we’ll get back to you as soon as possible. This form is for general enquiries only. Ziptech clients should register their support requests by phoning our Service Desk on 0203 981 0850 or via the Support Page.
Call our friendly Business Computing Experts on 0203 981 0850 to arrange a free audit or discuss your project needs.