Support Enquire Now > Support ticket Complete the form and a ticket will be created for you on our system. A support engineer will then contact you to resolve your issue. Fields marked with * must be completed for your ticket to be logged. Your details First name* Last name* Company name* Company Tel Number* Work Location* Work Email* Issue attachment Please add an attachment to help us understand your problem. Max file size: 500kb. Files accepted: PDF, JPG, GIF Your issue Request type*Please SelectAccess requestData restore requestPhone system supportSpam requestNew hardware requestSlow machineWebsite changesGeneral support Problem summary* Access Request User* Required access* Type of access needed* Read onlyModify Modify access path* Machine ID Data Restore Request File or folder to be restored* Full folder path to the data* Date to restore from* Date to restore from* Restore to original location? YesNo Phone System Support Date & Time of problem call*: Date & Time of problem call:* Was this an inbound or outbound call* Was this an inbound or outbound call*InboundOutboundCan't make or receive calls (both) The phone type you are using* The phone type you are using*DeskphoneMicrosoft TeamsQunifi/Zoiper software phoneExternal landlineMobile from unknown networkEE based MobileO2 based MobileBT based MobileVodafone based MobileThree based MobileTesco based MobileVirgin based MobileTalk Talk based MobileiD based MobileSky based MobileGiff Gaff based MobileI don't knowNot Applicable Number or extension you are on* Number or extension dialled that had the problem* The other end phone type was* The other end phone type was*DeskphoneMicrosoft TeamsQunifi/Zoiper software phoneExternal landlineMobile from unknown networkEE based MobileO2 based MobileBT based MobileVodafone based MobileThree based MobileTesco based MobileVirgin based MobileTalk Talk based MobileiD based MobileSky based MobileGiff Gaff based MobileI don't knowNot Applicable Description of problem (Please include audible message, tones etc.) Spam Request Block or Allow for all users Email to be blocked or allowed Or Add file If more than 1 email address attach a file in word format To be blocked or allowed?* BlockedAllowed Note that this request will block or allow this address for all users in your organisation New hardware request Select hardware* Select hardware*Wireless access pointSwitchRouterDesktopLaptop Slow Machine Select hardware* Machine ID When was the machine last working prior to being slow?* Have any changes made prior to system behaving slow?* For example software update, installed software Website changes General support Machine ID Who is affected? Who is affected?*Only I'm affectedSeveral people are affectedEveryone on site is affectedNot applicable Additional information More information Δ
